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MOBILE
Tech Care System — Customer Mobile App
Flutter-based mobile app for families to monitor elderly health and location in real time, receive emergency alerts, and track ambulance response end-to-end on a live map.
FlutterDartReal-time StreamingFirebase Cloud MessagingWebSocketMapsGeolocationRBACSecurity
Visit Live SiteThe Challenge
The mobile app needed to be the most dependable interface for families because emergencies can happen anytime. We had to present complex Smart Stick signals—real-time vitals, activity, device status, and live location—in a way that is instantly understandable for caregivers with varying digital literacy. The system also required time-critical emergency handling: immediate alerts, automatic ambulance contact, and a real-time incident timeline that tracks the positions of the ambulance, the Smart Stick, and the destination hospital simultaneously. On top of that, the experience had to remain stable under mobile network interruptions, OS background constraints, and privacy expectations for sensitive health and location data.
The Solution
Built a Flutter customer mobile app designed around clarity, speed, and emergency readiness. The app streams real-time health metrics and device signals from the Smart Stick, visualizes live location on an interactive map, and provides an emergency workflow that triggers instant alerts and automatically initiates ambulance contact. During an incident, users can follow a real-time situation view that tracks the ambulance, the Smart Stick, and the hospital on the same map with step-by-step status updates. Engineering emphasized reliability with real-time delivery (WebSocket/streaming) plus graceful fallbacks for unstable connectivity, push notifications with deep links into the exact incident screen, and privacy-first controls (RBAC) to ensure only authorized caregivers can view or act on sensitive information.
Key Results
Real-time elderly health monitoring with clear, caregiver-friendly UI
Emergency alerts with automatic ambulance contact and live incident timeline
End-to-end real-time tracking (Ambulance, Smart Stick, Hospital) on a unified map
Reliable mobile experience with push notifications and graceful connectivity fallback